Shipping & Returns

Shipping Policy:

1. Shipping Rates and Delivery Time:

  • We offer shipping to theUnited states
  • Shipping rates are calculated at checkout based on the destination and the weight/size of the items.
  • Estimated delivery times may vary and are provided at the time of checkout. These estimates are not guaranteed, and actual delivery times may vary depending on carrier delays or other unforeseen circumstances.

2. Order Processing:

  • Orders are typically processed within 4 business days after payment is received.
  • You will receive a confirmation email with tracking information once your order is shipped.

3. Shipping Methods:

  • We offer several shipping methods, including standard, expedited, and express options. The availability of these methods may vary depending on the destination.

4. Shipping Restrictions:

  • We do not ship to P.O. boxes. Please provide a valid physical address for shipping.
  • International customers are responsible for any customs duties or taxes that may apply to their orders.

5. Lost or Damaged Packages:

  • In the rare event that your package is lost or damaged during transit, please contact our customer support team within 10 days of the expected delivery date. We will work with the carrier to resolve the issue.

Returns Policy:

1. Returns and Exchanges:

  • We accept returns and exchanges within 10 days of receiving your order.
  • To be eligible for a return or exchange, the item must be in its original condition, unused, and in its original packaging.
  • Please contact our customer support team to initiate the return or exchange process.

2. Refunds:

  • Refunds will be issued to the original payment method used during the purchase.
  • Shipping fees are non-refundable, and the customer is responsible for return shipping costs unless the return is due to an error on our part.

3. Return Process:

  • To initiate a return, please contact our customer support team with your order number and reason for the return. We will provide you with return instructions.
  • Once we receive the returned item and inspect it, we will process your refund or exchange.

4. Non-Returnable Items:

  • Some items are non-returnable, .

5. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us within 5 days of receiving the product. We will provide instructions for returning the item or resolving the issue.